Privacy & Data Protection Policy

Introduction & Governance Commitment

TIE Innovated Solutions for Information Technology ('TIE', 'we', 'our') is committed to safeguarding the privacy, confidentiality, and integrity of personal data entrusted to us.

This policy governs how we collect, process, and protect information gathered through tie.sa and during client engagements, in full compliance with the Saudi Personal Data Protection Law (PDPL).

Information We Collect

Direct Inquiries: Contact details provided via consultation forms including full name, organizational affiliation, corporate email, telephone number, and project specifications.

Technical & Telemetry Data: IP addresses, browser specifications, referral sources, and page interaction metrics collected to safeguard platform integrity and elevate UX.

Purpose of Processing

Responding to professional inquiries, scheduling technical consultations, and authoring proposals.

Delivering contracted software engineering, cloud, ERP, and staffing services.

Fulfilling statutory and regulatory obligations under Saudi Arabian administrative law.

Monitoring system security and protecting technical infrastructure against unauthorized intrusion.

Data Security & Safeguards

We enforce rigorous administrative, architectural, and cryptographic safeguards to protect information against unauthorized disclosure, loss, or manipulation.

Data is processed in accordance with national cybersecurity benchmarks. TIE never commercializes, sells, or leases client data to external third parties.

Data Subject Rights

Under the PDPL, individuals retain rights to access their stored personal data, request corrections, or request deletion where processing is no longer statutorily mandated.

To exercise these statutory rights, please contact our Data Governance Officer at Info@tie.sa.